Value co-destruction in AI-powered mobile applications: analysis of customer reviews. - Diem-Trang Vo; Duy Dang-Pham; Ai-Phuong Hoang; Long Nguyen Van Thang (PACIS, 2022)

What makes an app authentic? Determining antecedents of perceived authenticity in an AI-powered service app. - Diem-Trang Vo; Long Nguyen Van Thang; Duy Dang-Pham; Ai-Phuong Hoang (Comput. Hum. Behav., 2025)