Talking heads vs. virtual workspaces: a comparison of design across cultures. - Lorna Heaton (J. Inf. Technol., 1998)

Preserving communication context: Virtual workspace and interpersonal space in Japanese CSCW. - Lorna Heaton (AI Soc., 1999)

Information behavior realities in organizations. - Brian Detlor; Chun Wei Choo; Pierrette Bergeron; Lorna Heaton (ASIST, 2006)

Working with information: information management and culture in a professional services organization. - Chun Wei Choo; Colin D. Furness; Scott Paquette; Herman A. van den Berg; Brian Detlor; Pierrette Bergeron; Lorna Heaton (J. Inf. Sci., 2006)

Information culture and information use: An exploratory study of three organizations. - Chun Wei Choo; Pierrette Bergeron; Brian Detlor; Lorna Heaton (J. Assoc. Inf. Sci. Technol., 2008)

Forms of User Contribution in Online Communities: Mechanisms of Mutual Recognition between Contributors. - Serge Proulx; Lorna Heaton (New Media Technologies and User Empowerment, 2011)

Paradoxical empowerment of produsers in the context of informational capitalism. - Serge Proulx; Lorna Heaton; Mary Jane Kwok Choon; Mélanie Millette (New Rev. Hypermedia Multim., 2011)

Facilitating community innovation: The Outils-Réseaux Way. - Lorna Heaton; Florence Millerand; Serge Proulx (J. Community Informatics, 2013)

Paradoxical Empowerment: Immaterial Labor Translated in a Web of Affective Connections. - Lorna Heaton; Serge Proulx (Inf. Soc., 2015)

Cultures of Science and Technology in the Trading Zone: Biodiversity and Open Source Development. - Lorna Heaton; Patrícia Dias da Silva (CaTaC, 2016)

Fostering digital and scientific literacy: Learning through practice. - Patrícia Dias da Silva; Lorna Heaton (First Monday, 2017)