Discriminatory practices in the pre-employment process: a proposed empirical investigation of academia. - Mark A. Serva; Patricia H. Nunley; Lorraine C. Serva (SIGCPR, 1998)

"So, Where are You from Originally?" Using Ineffective and Inappropriate Questions in MIS Tenure-Track Job Interviews. - Mark A. Serva; Lorraine C. Serva (J. Inf. Syst. Educ., 2001)