Every day is like survival: here, there and everywhere. - Mo Nishiyama; Lucas Friedrichsen (SIGUCCS, 2012)

Creating your MasterMind: personal and professional development through mastermind groups. - Benjamin N. Arnold; Lucas Friedrichsen; Mo Nishiyama (SIGUCCS, 2013)

The art of productive meetings. - Laurie Fox; Lucas Friedrichsen; Mo Nishiyama (SIGUCCS, 2013)

One IT Serving Many - Using ITSM to Drive Organizational Change and Align a Federated IT Organization. - Lucas Friedrichsen; Terralyn Vandetta; Andrew Wheeler; Carolyn Rothwell; Sean Bangs; Alex Merino; Kirsten Petersen (SIGUCCS, 2025)