Empathy in Design Scale: Development and Initial Insights. - Luce Drouet; Kerstin Bongard-Blanchy; Vincent Koenig; Carine Lallemand (CHI Extended Abstracts, 2022)

Physical Journey Maps: Staging Users' Experiences to Increase Stakeholders' Empathy towards Users. - Carine Lallemand; Jessie Lauret; Luce Drouet (CHI Extended Abstracts, 2022)

The EmpathiCH Workshop: Unraveling Empathy-Centric Design. - Luce Drouet; Wo Meijer; Aisling Ann O'Kane; Aneesha Singh; Thiemo Wambsganss; Andrea Mauri 001; Himanshu Verma 001 (CHI Extended Abstracts, 2023)

Using Empathy-Centric Design in Industry: Reflections from the UX Researcher, the Client, and the Method Expert. - Luce Drouet; Froukje Sleeswijk Visser; Carine Lallemand (EMPATHICH, 2023)

Empathy in Service Design: Prompting Employees' Empathy with Users through Love and Breakup Declarations. - Luce Drouet; Carine Lallemand (CHIWORK, 2024)

Development of the Empathy in Design Scale: Measuring Employees' Empathy Toward Users in Service Design. - Luce Drouet; Kerstin Bongard-Blanchy; Carine Lallemand (Interact. Comput., 2024)