Government Readiness to CRM Adoption: A Local Authority Analysis. - Luciano Batista; Peter Kawalek (AMCIS, 2004)

The Recovery of Government Reputation: Exploring Two Dimensions of Strategy. - Martin Cahill; Luciano Batista; Peter Kawalek (AMCIS, 2004)

Translating Customer-Focused Strategic Issues into Operational Processes Through CRM - A Public Sector Approach. - Luciano Batista; Peter Kawalek (EGOV, 2004)

E-Voting in Brazil - The Risks to Democracy. - José Rodrigues-Filho; Cynthia Alexander; Luciano Batista (Electronic Voting, 2006)

Information sharing in e-government initiatives: Freedom of Information and Data Protection issues concerning local government. - Luciano Batista; Marc Cornock (J. Inf. Law Technol., 2009)

Circular supply chains in emerging economies - a comparative study of packaging recovery ecosystems in China and Brazil. - Luciano Batista; Yu Gong; Susana Pereira; Fu Jia; Alexandre Bittar (Int. J. Prod. Res., 2019)

A framework to achieve sustainability in manufacturing organisations of developing economies using industry 4.0 technologies' enablers. - Gunjan Yadav; Anil Kumar 008; Sunil Luthra; Jose Arturo Garza-Reyes; Vikas Kumar 001; Luciano Batista (Comput. Ind., 2020)

Factors Affecting Employees' Acceptance of Blockchain in the Higher Education Institutions. - Mohammed Alhumayzi; Luciano Batista; Vladlena Benson (ICEIS (2), 2023)

Emotional Cost of Cyber Crime and Cybersecurity Protection Motivation Behaviour: A Systematic Literature Review. - Abdulelah Alshammari; Vladlena Benson; Luciano C. Batista (PACIS, 2023)

The Influences of Employees' Emotions on Their Cyber Security Protection Motivation Behaviour: A Theoretical Framework. - Abdulelah Alshammari; Vladlena Benson; Luciano Batista (ICEIS (2), 2024)

Digital Twins of Supply Chains: A Systems Approach. - Vitor Jesus; Dimitra Kalaitzi; Luciano Batista; Nestor Leal Lopez (IEEE Trans. Engineering Management, 2024)