Understanding User Needs and Customer eXperience in Tourism Area. - Luis Felipe Rojas; Daniela Quiñones; Cristian Rusu (HCI (15), 2020)

Customer eXperience Evaluation Methodologies: A Literature Review. - Luis Felipe Rojas; Daniela Quiñones (CLIHC, 2021)

Identifying Customer eXperience Touchpoints in Tourism on the Hotel Industry. - Luis Felipe Rojas; Daniela Quiñones; Cristian Rusu (HCI (13), 2021)

Analyzing Methods, Instruments, and Tools for Evaluating the Customer eXperience. - Luis Felipe Rojas; Daniela Quiñones (HCI (15), 2022)

Understanding the customer experience in human-computer interaction: a systematic literature review. - Daniela Quiñones; Luis Felipe Rojas (PeerJ Comput. Sci., 2023)

UXH-GEDAPP: A set of user experience heuristics for evaluating generative design applications. - Daniela Quiñones; Claudia Ojeda; Rodrigo F. Herrera; Luis Felipe Rojas (Inf. Softw. Technol., 2024)