A Model for Evaluating B2C E-Commerce Websites: Application in the CD E-Retailing Industry in Brazil. - Luiz Claudio Barbosa de Oliveira; Luiz Antonio Joia (ECIS, 2005)

Development and Testing of an E-Commerce Web Site Evaluation Model. - Luiz Antonio Joia; Luiz Claudio Barbosa de Oliveira (J. Electron. Commer. Organ., 2008)