The roles of psychological climate, information management capabilities, and IT support on knowledge-sharing: an MOA perspective. - William J. Kettinger; Yuan Li 002; Joshua M. Davis; Lynda Kettinger (Eur. J. Inf. Syst., 2015)

IS incident recovery and service value: a service-dominant logic view. - Mohammad Said Najjar; William J. Kettinger; Lynda Kettinger (Eur. J. Inf. Syst., 2022)