Using Intelligent Agents to Manage Business Processes. - Nicholas R. Jennings; Peyman Faratin; M. J. Johnson; Paul D. O'Brien; Mark E. Wiegand (PAAM, 1996)

Agent-Based Business Process Management. - Nicholas R. Jennings; Peyman Faratin; M. J. Johnson; Timothy J. Norman; Paul D. O'Brien; Mark E. Wiegand (Int. J. Cooperative Inf. Syst., 1996)