Dynamic Workflow Management: A Framework for Modeling Workflows. - M. Millie Kwan; P. R. Balasubramanian (HICSS (4), 1997)

Adding Workflow Analysis Techniques to the IS Development Toolkit. - M. Millie Kwan; P. R. Balasubramanian (HICSS (4), 1998)

Managing process knowledge for decision support. - P. R. Balasubramanian; Kumar Nochur; John C. Henderson; M. Millie Kwan (Decis. Support Syst., 1999)

KnowledgeScope: managing knowledge in context. - M. Millie Kwan; P. R. Balasubramanian (Decis. Support Syst., 2003)

Process-oriented knowledge management: a case study. - M. Millie Kwan; P. R. Balasubramanian (J. Oper. Res. Soc., 2003)

Towards a Unified Framework on Knowledge Sharing: An Organizational Knowledge Management Perspective. - Pak-Keung Cheung; M. Millie Kwan (AMCIS, 2004)

The Knowledge Transfer Process: From Field Studies to Technology Development. - M. Millie Kwan; Pak-Keung Cheung (J. Database Manag., 2006)

The Knowledge Transfer Process. - M. Millie Kwan; Pak-Keung Cheung (Database Technologies: Concepts, Methodologies, Tools, and Applications, 2009)