Design for Learnability: Challenging the State-of-the-Art in UX to foster Inclusion and Participation. - Katja Pott; Yves Simmen; Madlaina Kalunder; Doris Agotai (CSCW Companion, 2023)

Secondary Mental Models: Introducing Conversational Agents in Financial Advisory Service Encounters. - Sven Eckhardt; Andreas Bucher; Madlaina Hanna Kalunder; Mateusz Dolata; Doris Agotai; Gerhard Schwabe (ICIS, 2023)