Privacy calculus or heuristic cues? The dual process of privacy decision making on Chinese social media. - Le Wang 006; Hai-hua Hu; Jie Yan; Maggie Qiuzhu Mei (J. Enterp. Inf. Manag., 2020)

How does apology matter? Responding to negative customer reviews on online-to-offline platforms. - He Wan; Maggie Qiuzhu Mei; Jie Yan; Jie Xiong; Le Wang 006 (Electron. Commer. Res. Appl., 2023)