Employee's perception of the effect of Six Sigma projects on customer satisfaction. - Anthony L. Williams; Mahour Mellat Parast; Stephanie G. Adams (Int. J. Adv. Oper. Manag., 2012)

Learning by Applying: The Case of the Malcolm Baldrige National Quality Award. - Jason W. Miller; Mahour Mellat Parast (IEEE Trans. Engineering Management, 2019)

Supply Chain Disruptions and Business Continuity: An Empirical Assessment. - Arash Azadegan; Mahour Mellat Parast; Lorenzo Lucianetti; Rohit Nishant; Jennifer Blackhurst (Decis. Sci., 2020)

A multi-objective model for risk mitigating in supply chain design. - Vahid Nooraie; Mahdi Fathi 001; Masoud Narenji; Mahour Mellat Parast; Panayote M. Pardalos; P. M. Stanfield (Int. J. Prod. Res., 2020)

Operational slack, service disruptions, and service quality: Empirical evidence from the US airline industry. - Mahour Mellat Parast; Davood Golmohammadi (Comput. Ind. Eng., 2021)

The impact of flexibility and redundancy on improving supply chain resilience to disruptions. - Masoud Kamalahmadi; Mansoor Shekarian; Mahour Mellat Parast (Int. J. Prod. Res., 2022)

The Impact of Service Failures on Firm Profitability: Integrating Machine Learning and Statistical Modeling. - Davood Golmohammadi; Mahour Mellat Parast; Nada Sanders (IEEE Trans. Engineering Management, 2022)

The Impact of Firm Size and Business Strategy on Response to Service Disruptions: Evidence From the U.S. Domestic Airline Industry. - Mahour Mellat Parast; Davood Golmohammadi (IEEE Trans. Engineering Management, 2022)

Improving Quality and Operational Performance of Service Organizations: An Empirical Analysis Using Repeated Cross-Sectional Data of U.S. Firms. - Mahour Mellat Parast; Arsalan Safari (IEEE Trans. Engineering Management, 2024)

A Comparative Assessment of Quality Management Practices in Manufacturing Firms and Service Firms: A Repeated Cross-Sectional Analysis. - Mahour Mellat Parast; Arsalan Safari; Ismail Gölgeci (IEEE Trans. Engineering Management, 2024)