Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents. - Ananya Bhattacharjee; Jina Suh; Mahsa Ershadi; Shamsi T. Iqbal; Andrew D. Wilson; Javier Hernandez (CoRR, 2024)

From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents. - Mohit Chandra; Suchismita Naik; Denae Ford; Ebele Okoli; Munmun De Choudhury; Mahsa Ershadi; Gonzalo A. Ramos; Javier Hernandez; Ananya Bhattacharjee; Shahed Warreth; Jina Suh (FAccT, 2025)

Longitudinal Study on Social and Emotional Use of AI Conversational Agent. - Mohit Chandra; Javier Hernandez; Gonzalo Ramos 001; Mahsa Ershadi; Ananya Bhattacharjee; Judith Amores; Ebele Okoli; Ann Paradiso; Shahed Warreth; Jina Suh (CoRR, 2025)