LLM-Assisted Optimization of Waiting Time in Business Processes: A Prompting Method. - Katsiaryna Lashkevich; Fredrik Milani; Maksym Avramenko; Marlon Dumas (BPM, 2024)

Redesigning Business Processes to Reduce Waiting Times Using Large Language Models. - Katsiaryna Lashkevich; Fredrik Milani; Maksym Avramenko; Marlon Dumas (BPM (Demos / Resources Forum), 2024)