Quality Improvement - The Six Sigma Way. - Mala Murugappan; Gargi Keeni (APAQS, 2000)

Process Diagnostics. - V. S. Phanindra; Mala Murugappan; Gargi Keeni (COMPSAC, 2002)

Blending CMM and Six Sigma to Meet Business Goals. - Mala Murugappan; Gargi Keeni (IEEE Softw., 2003)