How do People Evaluate Electronic Word-Of-Mouth? Informational and Normative Based Determinants of Perceived Credibility of Online Consumer Recommendations in China. - Man Yee Cheung; Chuan Luo 006; Choon-Ling Sia; Huaping Chen 001 (PACIS, 2007)

Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations. - Man Yee Cheung; Chuan Luo 006; Choon-Ling Sia; Huaping Chen 001 (Int. J. Electron. Commer., 2009)

Is This Review Believable? A Study of Factors Affecting the Credibility of Online Consumer Reviews from an ELM Perspective. - Cindy Man-Yee Cheung; Choon-Ling Sia; Kevin K. Y. Kuan (J. Assoc. Inf. Syst., 2012)