FIBER - Fault Information Exchange Between Enterprises. - Bernd-Arno Behrens; Manfred Hoffmann; Ingo Wilde (CSREA EEE, 2005)

Complaint management using the extended 8D-method along the automotive supply chain. - Bernd-Arno Behrens; Ingo Wilde; Manfred Hoffmann (Prod. Eng., 2007)