95598 Customer Service Complaint Spillover Risk Prediction Method Based on Data Association Clustering. - Mingjie Zhang; Longzhu Zhu; Maomao Ding; Lu Liu; Lihua Gong; Jian Gong (GAIIS, 2024)

QuickUpdate: a Real-Time Personalization System for Large-Scale Recommendation Models. - Kiran Kumar Matam; Hani Ramezani; Fan Wang; Zeliang Chen; Yue Dong; Maomao Ding; Zhiwei Zhao; Zhengyu Zhang; Ellie Wen; Assaf Eisenman (NSDI, 2024)