A Matter of Trust: How Trust in AI-Based Systems Changes During Interaction. - Marc Christoph de Zoeten; Claus-Peter H. Ernst; Franz Rothlauf (AMCIS, 2023)

The Impact of an Explanation-Induced Expectation Violation in Explainable AI. - Marc Christoph de Zoeten (AMCIS, 2024)

The Effect of Explainable AI on AI-Trust and Its Antecedents over the Course of an Interaction. - Marc Christoph de Zoeten; Claus-Peter H. Ernst; Franz Rothlauf (ECIS, 2024)