Leadership going social: How U.S. nonprofit executives engage publics on Twitter. - Cen April Yue; Yufan Sunny Qin; Marc Vielledent; Rita Linjuan Men; Alvin Zhou (Telematics Informatics, 2021)

Measuring consumer-perceived humanness of online organizational agents. - Lincoln Lu; Casey McDonald; Tom Kelleher; Susanna S. Lee; Yoo Jin Chung; Sophia Mueller; Marc Vielledent; Cen April Yue (Comput. Hum. Behav., 2022)