Performance Evaluation of Sentiment Analysis Methods for Brazilian Portuguese. - Douglas Cirqueira; Antônio Fernando Lavareda Jacob Jr.; Fábio Manoel França Lobato; Ádamo Lima de Santana; Márcia Pinheiro (BIS (Workshops), 2016)

Social CRM: Biggest Challenges to Make it Work in the Real World. - Fábio Manoel França Lobato; Márcia Pinheiro; Antônio Fernando Lavareda Jacob Jr.; Olaf Reinhold; Ádamo L. de Santana (BIS (Workshops), 2016)

Improving relationship management in universities with sentiment analysis and topic modeling of social media channels: learnings from UFPA. - Douglas Cirqueira; Márcia Pinheiro; Thaís Braga; Antônio Fernando Lavareda Jacob Jr.; Olaf Reinhold; Rainer Alt; Ádamo L. de Santana (WI, 2017)

A methodology for community detection in Twitter. - Wendel Silva; Ádamo L. de Santana; Fábio Manoel França Lobato; Márcia Pinheiro (WI, 2017)

A Literature Review in Preprocessing for Sentiment Analysis for Brazilian Portuguese Social Media. - Douglas Cirqueira; Márcia Fontes Pinheiro; Antônio Fernando Lavareda Jacob Jr.; Fábio Manoel França Lobato; Ádamo L. de Santana (WI, 2018)