Towards a Balanced Performance Measurement of Media Companies in the Digital Economy. - Frank Habann; Marcus Dimpfel (Electron. Mark., 1997)

Quality Criteria of Content-Driven Websites and their Influence on Customer Satisfaction and Loyalty: an Empirical Test of an Information Quality Framework. - Martin J. Eppler; René Algesheimer; Marcus Dimpfel (ICIQ, 2003)