The AirBook: force-free interaction with dynamic text in an assistive reading device. - Maribeth Back; Margaret H. Szymanski (CHI Extended Abstracts, 2001)

The guidebook, the friend, and the room: visitor experience in a historic house. - Allison Woodruff; Paul M. Aoki; Amy Hurst; Margaret H. Szymanski (CHI Extended Abstracts, 2001)

The Conversational Role of Electronic Guidebooks. - Allison Woodruff; Margaret H. Szymanski; Paul M. Aoki; Amy Hurst (UbiComp, 2001)

Electronic Guidebooks and Visitor Attention. - Allison Woodruff; Paul M. Aoki; Amy Hurst; Margaret H. Szymanski (ICHIM (1), 2001)

Practical strategies for integrating a conversation analyst in an iterative design process. - Allison Woodruff; Margaret H. Szymanski; Rebecca E. Grinter; Paul M. Aoki (Symposium on Designing Interactive Systems, 2002)

Sotto voce: exploring the interplay of conversation and mobile audio spaces. - Paul M. Aoki; Rebecca E. Grinter; Amy Hurst; Margaret H. Szymanski; James D. Thornton; Allison Woodruff (CHI, 2002)

Revisiting the visit: : understanding how technology can shape the museum visit. - Rebecca E. Grinter; Paul M. Aoki; Margaret H. Szymanski; James D. Thornton; Allison Woodruff; Amy Hurst (CSCW, 2002)

Eavesdropping on Electronic Guidebooks: Observing Learning Resources in Shared Listening Environments - Allison Woodruff; Paul M. Aoki; Rebecca E. Grinter; Amy Hurst; Margaret H. Szymanski; James D. Thornton (CoRR, 2002)

The mad hatter's cocktail party: a social mobile audio space supporting multiple simultaneous conversations. - Paul M. Aoki; Matthew Romaine; Margaret H. Szymanski; James D. Thornton; Daniel H. Wilson; Allison Woodruff (CHI, 2003)

Where's the "party" in "multi-party"?: analyzing the structure of small-group sociable talk. - Paul M. Aoki; Margaret H. Szymanski; Luke D. Plurkowski; James D. Thornton; Allison Woodruff; Weilie Yi (CSCW, 2006)

Sotto Voce: Facilitating Social Learning in a Historic House. - Margaret H. Szymanski; Paul M. Aoki; Rebecca E. Grinter; Amy Hurst; James D. Thornton; Allison Woodruff (Comput. Support. Cooperative Work., 2008)

Bringing Media Spaces Back to the Streets. - Paul M. Aoki; Margaret H. Szymanski; Allison Woodruff (Media Space 20+ Years of Mediated Life, 2009)

Capturing and sharing stories in virtual and interactive web environments: a cross-organizational case study. - Patricia Wall; Jonas Karlsson 003; Johannes Koomen; Tong Sun; Eric A. Bier; Margaret H. Szymanski (PDC, 2010)

Integrating local and remote worlds through channel blending. - Ellen Isaacs; Margaret H. Szymanski; Yutaka Yamauchi; James Glasnapp; Kyohei Iwamoto (CSCW, 2012)

Conversational UX Design. - Robert J. Moore; Raphael Arar; Guang-Jie Ren; Margaret H. Szymanski (CHI Extended Abstracts, 2017)

Adapting to Customer Initiative: Insights from Human Service Encounters. - Margaret H. Szymanski; Robert J. Moore (Studies in Conversational UX Design, 2018)