A Knowledge Based Approach for Resource Management. - Ajay S. Vinze; Mari M. Heltne; Minder Chen; Jay F. Nunamaker Jr.; Benn R. Konsynski (ICIS, 1987)

A Consultation System for Information Center Resource Allocation. - Mari M. Heltne; Ajay S. Vinze; Benn R. Konsynski; Jay F. Nunamaker Jr. (SIGBDP-SIGCPR, 1987)

Critical success factors in information center strategy. - Conrad Røyksund; Mari M. Heltne; Jay F. Nunamaker Jr. (SIGCPR, 1988)

ICE: Information Center Expert - A Consultation System for Resource Allocation. - Mari M. Heltne; Ajay S. Vinze; Benn R. Konsynski; Jay F. Nunamaker Jr. (Data Base, 1988)

Knowledge-based Systems Support for Information Centers. - Jay F. Nunamaker Jr.; Benn R. Konsynski; Minder Chen; Ajay S. Vinze; David R. King; Mari M. Heltne (J. Manag. Inf. Syst., 1988)

Design for change: knowledge-based system support for information centers. - Ajay S. Vinze; Mari M. Heltne; Minder Chen; Benn R. Konsynski; Jay F. Nunamaker Jr. (IEEE Trans. Syst. Man Cybern., 1992)