Robot Colleagues in Swedish Municipalities: How RPA Affects the Work Situation of Employees. - Daniel Toll; Maria Booth; Ida Lindgren (EGOV, 2023)

Digitalization and automation for the sake of IT? Insight from automation initiatives in Swedish municipalities. - Daniel Toll; Maria Booth; Ida Lindgren (ICEGOV, 2023)

Organizational conditions required to implement RPA in local government: Insights from a Swedish case study. - Ida Lindgren; Daniel Toll; Björn Johansson 001; Maria Booth; Aya Rizk; Ulf Melin (DG.O, 2024)

Driving Change Through Interdependent Routines - How Citizen-Centric and Data-Driven Contact Centers Initiate Change Across Intraorganizational Boundaries. - Maria Booth; Ida Lindgren (ePart, 2025)