Functional quality and hedonic quality: A study of the dimensions of e-service quality in online travel agencies. - Merce Bernardo; Frederic Marimon Viadiu; María del Mar Alonso-Almeida (Inf. Manag., 2012)

Building loyalty through functional and hedonic quality. - María del Mar Alonso-Almeida; Merce Bernardo; Josep Llach; Frederic Marimon Viadiu (Ind. Manag. Data Syst., 2014)

Modeling sustainability report scoring sequences using an attractor network. - Mario González 001; María del Mar Alonso-Almeida; Cassio Avila; David Dominguez 001 (Neurocomputing, 2015)

Effects of quality management on hospitality performance in different contexts. - Josep Llach; María del Mar Alonso-Almeida; Jordi Martí; Alfredo Rocafort (Ind. Manag. Data Syst., 2016)

CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services. - Frederic Marimon; Josep Llach; María del Mar Alonso-Almeida; Marta Mas Machuca (Int. J. Inf. Manag., 2019)