OWL-Cat: A Web-Based OPAC Appealing End-Users to Exploit Library Resources. - Silvana Mangiaracina; Stefano Ferrarini; Maria Grazia Balestri (ECDL, 1998)

Experience in implementing a document delivery service. - Francesco Gennai; Laura Abba; Marina Buzzi; Maria Grazia Balestri; Silvana Mangiaracina (ACM DL, 2000)