Education on Service Science Management and Engineering: A Comparative Analysis. - Esperanza Marcos; Valeria de Castro; María Luz Martín Peña; Eloísa Díaz Garrido; Marcos López Sanz; Juan Manuel Vara (IESS, 2015)

A redistribution model with minimum backorders of spare parts: A proposal for the defence sector. - Juan Carlos García-Benito; María Luz Martín Peña (Eur. J. Oper. Res., 2021)

Towards a lightweight framework for service management evaluation in SMEs. - Daniela Patricia Feversani; Valeria de Castro; Esperanza Marcos; Mario G. Piattini; María Luz Martín Peña (Inf. Syst. E Bus. Manag., 2023)

Correction: Towards a lightweight framework for service management evaluation in SMEs. - Daniela Patricia Feversani; Valeria de Castro; Esperanza Marcos; Mario G. Piattini; María Luz Martín Peña (Inf. Syst. E Bus. Manag., 2023)

Service design through the emotional mechanics of gamification and value co-creation: a user experience analysis. - María Luz Martín Peña; Cristina García-Magro; José María Sánchez-López (Behav. Inf. Technol., 2024)