New Service Development: Best Practice of the Italian Postal Sector. - Iana Dulskaia; Maria Menshikova (MCIS, 2014)

The Role of Digital Tools and Platforms for Training Programmes Developed by the Organisations of the Banking Sector. - Maria Menshikova; Alberto Romolini; Illa Sabbatelli; Marco de Marco (IESS, 2017)

Rethinking Tutoring Activities in the New Normal: New Ways of Tutoring and Evolution of The Tutor's Profile. - Maria Menshikova; Isabella Bonacci; Danila Scarozza (ISM, 2024)