Research Paper: Usability Testing Finds Problems for Novice Users of Pediatric Portals. - Maria T. Britto; Holly B. Jimison; Jennifer Knopf Munafo; Jennifer Wissman; Michelle L. Rogers; William R. Hersh (J. Am. Medical Informatics Assoc., 2009)

Family perceptions of the usability and value of chronic disease web-based patient portals. - Terri L. Byczkowski; Jennifer Knopf Munafo; Maria T. Britto (Health Informatics J., 2014)