2QCV2Q: a model for web sites design and evaluation. - Luisa Mich; Mariangela Franch (IRMA Conference, 2000)

A Method for the Classification of Relationships and Information Needs of Tourist Destination Players. - Mariangela Franch; Luisa Mich; Umberto Martini (ENTER, 2001)

Requirements for a Tool to Support Evaluation of Web Site Qualitybased on the 2QCV3Q Model. - Luisa Mich; Mariangela Franch (ICWI, 2002)

Defining Internet Marketing Strategies for Alpine Tourist Destinations. Lessons from an Empirical Research Study of the Dolomites Area. - Mariangela Franch; Umberto Martini; Pierluigi Novi Inverardi (ENTER, 2003)

Choosing the"Rightweight" Model for Web Site Quality Evaluation. - Luisa Mich; Mariangela Franch; Pierluigi Novi Inverardi; Pietro Marzani (ICWE, 2003)

Evaluating and Designing the Quality of Web Sites . - Luisa Mich; Mariangela Franch; Loris Gaio (IEEE Multim., 2003)

The 2QCV3Q Quality Model for the Analysiy of Web site Requirements. - Luisa Mich; Mariangela Franch; G. Cilione (J. Web Eng., 2003)

Supporting Decision Making in Quality Projects For Web Sites: A Framework for Tourist Destinations. - Luisa Mich; Mariangela Franch; Pierluigi Novi Inverardi; Pietro Marzani (ENTER, 2004)

Market research for requirements analysis using linguistic tools. - Luisa Mich; Mariangela Franch; Pierluigi Novi Inverardi (Requir. Eng., 2004)

Erratum: Market research for requirements analysis using linguistic tools. - Luisa Mich; Mariangela Franch; Pierluigi Novi Inverardi (Requir. Eng., 2004)

Instantiating Web Sites Quality Models: an Ontologies driven Approach. - Luisa Mich; Mariangela Franch (IWWOST@CAiSE, 2005)

Awareness and Exploitation of the Potential of the Web by SMTEs: The Case of Alpine Hotels in Italy and France. - Mariangela Franch; Umberto Martini; Pierluigi Novi Inverardi; Federica Buffa (ENTER, 2005)

A Modular Approach to Quality Evaluation of Tourist Destination Web Sites: The Quality Model Factory. - Luisa Mich; Mariangela Franch; Umberto Martini (ENTER, 2005)

The Web as (a Weak) Enabler of New Marketing Approaches. An In-Depth Study of SMTEs in the Dolomites. - Mariangela Franch; Umberto Martini; Luisa Mich; Pierluigi Novi Inverardi; Federica Buffa (ENTER, 2006)

A Quality Gaps Roadmap for a Website Usability Process. - Luisa Mich; Mariangela Franch; Nadzeya Kiyavitskaya (CIMCA/IAWTIC/ISE, 2008)

Assessing the Economic Impact of Cultural Events: A Methodology Based on Applying Action-Tracking Technologies. - Maria Della Lucia; Nicola Zeni; Luisa Mich; Mariangela Franch (J. Inf. Technol. Tour., 2010)