Expectations Towards the Adoption of Workflow Systems: The Results of a Case Study. - Mário Lousã; Anabela Sarmento; Altamiro Machado (CRIWG, 2000)

Thoughts about the Organisational Contect When Adopting a Workflow System. - Mário Lousã; Altamiro Machado (ICEIS, 2000)