Rare-event analysis of mixed Poisson random variables, and applications in staffing. - Mariska Heemskerk; Julia Kuhn; Michel Mandjes (Perform. Evaluation, 2017)

Exact asymptotics in an infinite-server system with overdispersed input. - Mariska Heemskerk; Michel Mandjes (Oper. Res. Lett., 2019)

Staffing for many-server systems facing non-standard arrival processes. - Mariska Heemskerk; Michel Mandjes; B. Mathijsen (Eur. J. Oper. Res., 2022)