An empirical investigation of menu design in language-based editors. - Mark A. Toleman; Jim Welsh; Alan J. Chapman (SDE, 1992)

Conceptual Issues in Language-Based Editor Design. - Jim Welsh; Mark A. Toleman (Int. J. Man Mach. Stud., 1992)

Can Design Choices for Language-Based Editors be Analysed with Keystroke-Level Models? - Mark A. Toleman; Jim Welsh (BCS HCI, 1996)

The design of the user interface for software development tools - Mark Toleman (1996)

Systematic evaluation of design choices for software development tools. - Mark A. Toleman; Jim Welsh (Softw. Concepts Tools, 1998)

Applying Ecological Interface Design to Experimental Apparatus Used to Monitor a Refrigeration Plant. - Pat Lehane; Mark Toleman; John Benecke (AUIC, 2000)

Emotional Intelligence for Intuitive Agents. - Penny Ray; Mark A. Toleman; Dickson Lukose (PRICAI, 2000)

Generic Description of a Software Document Environment. - Mark A. Toleman; David A. Carrington; Phil Cook; Andrew Coyle; Anthony MacDonald; Jim Welsh; Tim Jones (HICSS, 2001)

Workshop on Developing Educational Material for HCI: Validation and Quality Control Issues. - Paula Kotzé; Lars Oestreicher; Matthias Rauterberg; Mark Toleman (INTERACT, 2001)

Meeting Consumer Trust Concerns at the Checkouts of Australian Online Retailers. - Mustafa A. Ally; Mark Toleman (ACIS, 2002)

Language Tug-Of-War: Industry Demand and Academic Choice. - Michael de Raadt; Richard Watson 001; Mark A. Toleman (ACE, 2003)

Outsourcing IT: Views from the Vendor's Side. - Bruce Ricardo; Mark Toleman (ACIS, 2003)

Introductory Programming Languages at Australian Universities at the Beginning of the Twenty First Century. - Michael de Raadt; Richard Watson 001; Mark A. Toleman (J. Res. Pract. Inf. Technol., 2003)

Introductory Programming: What's Happening Today and Will There Be Anyone to Teach Tomorrow ? - Michael de Raadt; Richard Watson 001; Mark Toleman (ACE, 2004)

Crossing the Great Divide: a first step toward bridging the gap between Academia and Industry. - Fiona Darroch; Mark Toleman (ACIS, 2004)

The influence of organisational behaviour on the perception of teleworking success in the business-to-consumer e-business application in Australia and Singapore. - Zoohan Gani; Mark Toleman (ACIS, 2004)

Aligning Adoption Theory with Agile System Development Methodologies. - Mark Toleman; Ana Almeida; Fiona Darroch (PACIS, 2004)

Towards a Theoretical Framework of Determinants for the Adoption and Diffusion of Buyer Authenticated Credit Card Payment Programs: The Online Merchant's Perspective. - Mustafa A. Ally; Mark Toleman (CEC, 2004)

Training strategic problem solvers. - Michael de Raadt; Mark A. Toleman; Richard Watson 001 (ACM SIGCSE Bull., 2004)

Engineering Emotionally Intelligent Agents. - Penny Baillie de Byl; Mark A. Toleman (Encyclopedia of Information Science and Technology (II), 2005)

Building the bridge between academia and practice. - Fiona Darroch; Mark Toleman (ACIS, 2005)

Web Publishing: An Extreme, Agile Experience. - Mark Toleman; Fiona Darroch; Mustafa A. Ally (Business Agility and Information Technology Diffusion, 2005)

Addressing the challenges of replications of surveys in software engineering research. - Aileen Cater-Steel; Mark Toleman; Terry Rout (ISESE, 2005)

A Framework for Assessing Payment Security Mechanisms and Security Information on e-Commerce Web Sites. - Mustafa A. Ally; Mark Toleman (PACIS, 2005)

A Framework for Understanding the Factors Influencing Pair Programming Success. - Mustafa A. Ally; Fiona Darroch; Mark Toleman (XP, 2005)

Short and Long-term Impacts of SPI in Small Software Firms. - Aileen Cater-Steel; Mark Toleman (ACIS, 2006)

Transforming IT Service Management - the ITIL Impact. - Aileen Cater-Steel; Mark Toleman; Wui-Gee Tan (ACIS, 2006)

Factors Influencing the Decisions of SMEs to Purchase Software Package Upgrades. - Dave Roberts; Aileen Cater-Steel; Mark Toleman (ACIS, 2006)

Challenge of adopting multiple process improvement frameworks. - Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman (ECIS, 2006)

E-Business Processes and Factors of Influence: One Model does not Fit All. - Barbara Roberts; Mark A. Toleman (PACIS, 2006)

Extended RBAC with Role Attributes. - Jianming Yong; Elisa Bertino; Mark Toleman; Dave Roberts (PACIS, 2006)

The IS-business relationship and its implications for performance: An empirical study of South African and Australian organisations. - Jason F. Cohen; Mark Toleman (Int. J. Inf. Manag., 2006)

Process improvement for small firms: An evaluation of the RAPID assessment-based method. - Aileen Cater-Steel; Mark A. Toleman; Terry Rout (Inf. Softw. Technol., 2006)

Success factors and barriers to telework adoption in ebusiness in Australia and Singapore: the influence of culture and organizational culture. - Zoohan Gani; Mark Toleman (J. Theor. Appl. Electron. Commer. Res., 2006)

ACM fellow profile: Bob Glass. - Fiona Darroch; Mark A. Toleman (ACM SIGSOFT Softw. Eng. Notes, 2006)

Ontological Evaluation of Business Models: Comparing Traditional and Component-Based Paradigms in Information Systems Re-Engineering. - Raul Valverde; Mark Toleman (Ontologies, 2007)

A Web Site Sophistication Model Based on Value-Added Technology Solutions and Services. - Mustafa Ally; Aileen Cater-Steel; Mark Toleman (ACIS, 2007)

Bridging the IS Academic-Practitioner Relationship Divide: a Review, a Theoretical Framework, and an Example of Interaction. - Fiona Darroch; Mark Toleman (ACIS, 2007)

SME Adoption of e-Commerce in the Central Okanagan Region of Canada. - Lynn Sparling; Mark Toleman; Aileen Cater-Steel (ACIS, 2007)

Implementing Centralised IT Service Management: Drawing Lessons from the Public Sector. - Wui-Gee Tan; Aileen Cater-Steel; Mark Toleman; Rachel Seaniger (ACIS, 2007)

The Role of Universities in IT Service Management Education. - Aileen Cater-Steel; Mark Toleman (PACIS, 2007)

Education for IT Service Management Standards. - Aileen Cater-Steel; Mark Toleman (Int. J. IT Stand. Stand. Res., 2007)

One-size e-business adoption model does not fit all. - Barbara Roberts; Mark Toleman (J. Theor. Appl. Electron. Commer. Res., 2007)

Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion. - Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman (ACIS, 2009)

Implementing it Service Management: A Case Study Focussing on Critical Success Factors. - Wui-Gee Tan; Aileen Cater-Steel; Mark Toleman (J. Comput. Inf. Syst., 2009)

Continuous Fraud Detection in Enterprise Systems through Audit Trail Analysis. - Peter J. Best; Pall Rikhardsson; Mark Toleman (J. Digit. Forensics Secur. Law, 2009)

IT Service Management: Towards a Contingency Theory of Performance Measurement. - Francis Gacenga; Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman (ICIS, 2011)

A method for comparing traditional and component-based models in information systems re-engineering. - Raul Valverde; Mark Toleman; Aileen Cater-Steel (Inf. Syst. E Bus. Manag., 2011)

A model to select processes for IT service management improvement. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Wui-Gee Tan (ACIS, 2012)

A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Wui-Gee Tan (DESRIST, 2013)

A Tool for IT Service Management Process Assessment for Process Improvement. - Anup Shrestha; Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman; Terry Rout (PROFES, 2013)

Software-Mediated Process Assessment in IT Service Management. - Aileen Cater-Steel; Wui-Gee Tan; Mark A. Toleman; Terry Rout; Anup Shrestha (SPICE, 2013)

Building a Software Tool for Transparent and Efficient Process Assessments in IT Service Management. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Wui-Gee Tan (DESRIST, 2014)

Software-Mediated Process Assessment for IT Service Capability Management. - Anup Shrestha; Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman (ECIS, 2014)

Towards Transparent and Efficient Process Assessments for IT Service Management. - Anup Shrestha; Aileen Cater-Steel; Mark A. Toleman; Terry Rout (SPICE, 2014)

Virtualising Process Assessments to Facilitate Continual Service Improvement in IT Service Management. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman (ACIS, 2015)

Evaluation of Software Mediated Process Assessments for IT Service Management. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Terry Rout (SPICE, 2015)

The Issue of Reliability in Software Mediated Process Assessments. - Anup Shrestha; Aileen Cater-Steel; Mark A. Toleman; Terry Rout; Suren Behari (SPICE, 2016)

Decision support systems for IT service management. - Aileen Cater-Steel; Raul Valverde; Anup Shrestha; Mark Toleman (Int. J. Inf. Decis. Sci., 2016)

Innovative decision support for IT service management. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman (J. Decis. Syst., 2016)

Failed IT projects: is poor IT governance to blame? - Mehdi Asgarkhani; Aileen Cater-Steel; Mark Toleman; Mustafa A. Ally (ACIS, 2017)

An Analysis of Design Science Research Adoption in Doctoral Projects in Australia. - Aileen Cater-Steel; Mark Toleman; Mohammad Mehdi Rajaeian (ACIS, 2017)

The phenomenon of P3 community for IT support: a crowd-support case study. - Aileen Cater-Steel; Mohammad Mehdi Rajaeian; Mark Toleman; Duncan Troup (CONF-IRM, 2017)

The Role of International Standards to Corroborate Artefact Development and Evaluation: Experiences from a Design Science Research Project in Process Assessment. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Terry Rout (SPICE, 2017)

The Impact of Ineffective ITG on IT Deployment: A Study of Failed IT Deployment Initiatives. - Mehdi Asgarkhani; Mark Toleman; Mustafa A. Ally; Michael Lane 001 (ACIS, 2018)

Benefits and relevance of International Standards in a design science research project for process assessments. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Terry Rout (Comput. Stand. Interfaces, 2018)

Design Science Research in Doctoral Projects: An Analysis of Australian Theses. - Aileen Cater-Steel; Mark Toleman; Mohammad Mehdi Rajaeian (J. Assoc. Inf. Syst., 2019)

Towards a Shared Services Model to support e-Government implementation in Developing Countries: Findings from Liberia. - Ransford Mensah; Aileen Cater-Steel; Mark Toleman (ACIS, 2020)

A Framework for Selection of Processes to Virtualize in e-Government: A Case Study of Liberia. - Ransford Mensah; Aileen Cater-Steel; Mark Toleman (PACIS, 2020)

Development and evaluation of a software-mediated process assessment method for IT service management. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Suren Behari; Mohammad Mehdi Rajaeian (Inf. Manag., 2020)

Does Digital Transformation of the Australian Healthcare supply chain improve clinical safety? - Sean Smith; Michael Lane 001; Mark Toleman; Anup Shrestha (ACIS, 2021)

Factors affecting e-government adoption in Liberia: A practitioner perspective. - Ransford Mensah; Aileen Cater-Steel; Mark Toleman (Electron. J. Inf. Syst. Dev. Ctries., 2021)

Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model. - Sean Smith; Michael Lane 001; Mark Toleman; Anup Shrestha (AMCIS, 2022)

Safety and Quality Within the Healthcare Supply Chain: A Great Unknown. - Sean Smith; Michael Lane 001; Mark Toleman; Anup Shrestha (MedInfo, 2023)