On Assessing the Competitiveness of IT Service Solutions. - Rama Akkiraju; Mark Smith 002; Shun Jiang; Daniel B. Greenia; Shyam Pusapaty (IEEE SCC, 2013)

On Pricing Complex IT Service Solutions. - Rama Akkiraju; Mark Smith 002; Daniel B. Greenia; Shun Jiang; Taiga Nakamura; Debdoot Mukherjee; Shyam Pusapaty (SRII Global Conference, 2014)

Pricing IT Services Deals: A More Agile Top-Down Approach. - Aly Megahed; Kugamoorthy Gajananan; Mari Abe; Shun Jiang; Mark Smith 002; Taiga Nakamura (ICSOC, 2015)

A Top-Down Pricing Algorithm for IT Service Contracts Using Lower Level Service Data. - Kugamoorthy Gajananan; Aly Megahed; Mari Abe; Taiga Nakamura; Mark Smith 002 (SCC, 2016)

Top-Down Pricing of IT Services Deals with Recommendation for Missing Values of Historical and Market Data. - Aly Megahed; Kugamoorthy Gajananan; Shubhi Asthana; Valeria Becker; Mark Smith 002; Taiga Nakamura (ICSOC, 2016)

A method for estimating annual cost reduction of IT service deals. - Kugamoorthy Gajananan; Aly Megahed; Shubhi Asthana; Valeria Becker; Taiga Nakamura; Mark Smith 002 (SOLI, 2017)

Analytics and Operations Research Increases Win Rates for IBM's Information Technology Service Deals. - Aly Megahed; Taiga Nakamura; Mark Smith 002; Shubhi Asthana; Michael Rose; Maja Daczkowska; Sandeep Gopisetty (INFORMS J. Appl. Anal., 2020)