Constructing usable documentation: a study of communicative practices and the early uses of mainframe computing in industry. - Mark Zachry (SIGDOC, 1999)

The ecology of an online education site in professional communication. - Mark Zachry (SIGDOC, 2000)

Genre ecologies: an open-system approach to understanding and constructing documentation. - Clay Spinuzzi; Mark Zachry (ACM J. Comput. Documentation, 2000)

The changing face of technical communication: new directions for the field in a new millennium. - Mark Zachry; Kelli Cargile Cook; Brenton D. Faber; David Clark (SIGDOC, 2001)

Visualizing writing activity as knowledge work: challenges & opportunities. - William Hart-Davidson; Clay Spinuzzi; Mark Zachry (SIGDOC, 2006)

Chains and ecologies: methodological notes toward a communicative-mediational model of technologically mediated writing. - Clay Spinuzzi; William Hart-Davidson; Mark Zachry (SIGDOC, 2006)

Researching proposal development: accounting for the complexity of designing persuasive texts. - Mark Zachry; Clay Spinuzzi; William Hart-Davidson (SIGDOC, 2006)

Capturing & visualizing knowledge work: results & implications of a pilot study of proposal writing activity. - William Hart-Davidson; Clay Spinuzzi; Mark Zachry (SIGDOC, 2007)

What is design of communication? - Robert Pierce; Aristidis Protopsaltis; Brad Mehlenbacher; Mark Zachry (SIGDOC, 2007)

Visual documentation of knowledge work: an examination of competing approaches. - Mark Zachry; Clay Spinuzzi; William Hart-Davidson (SIGDOC, 2007)

Advances in understanding knowledge work: an experience report. - Mark Zachry; William Hart-Davidson; Clay Spinuzzi (SIGDOC, 2008)

Understanding how people use publicly available online services for work. - Toni Ferro; Katie Derthick; Jonathan T. Morgan; Elly Searle; Mark Zachry (SIGDOC, 2009)

Formalization and community investment in wikipedia's regulating texts: the role of essays. - Jonathan T. Morgan; Katie Derthick; Toni Ferro; Elly Searle; Mark Zachry; Travis Kriplean (SIGDOC, 2009)

Using user-centered design to discover motivation and priorities in an established online community. - Elly Searle; Katie Derthick; Toni Ferro; Jonathan T. Morgan; Mark Zachry (SIGDOC, 2009)

Visualizing patterns of knowledge work in organizations: a workshop. - Mark Zachry; Clay Spinuzzi; William Hart-Davidson (SIGDOC, 2009)

Designing qbox: a tool for sorting things out in digital spaces. - Doug Divine; Jonathan T. Morgan; Jamie Ourada; Mark Zachry (GROUP, 2010)

Negotiating with angry mastodons: the wikipedia policy environment as genre ecology. - Jonathan T. Morgan; Mark Zachry (GROUP, 2010)

Detecting authority bids in online discussions. - Alex Marin; Mari Ostendorf; Bin Zhang 009; Jonathan T. Morgan; Meghan Oxley; Mark Zachry; Emily M. Bender (SLT, 2010)

"What i know is...": establishing credibility on Wikipedia talk pages. - Meghan Oxley; Jonathan T. Morgan; Mark Zachry; Brian Hutchinson (Int. Sym. Wikis, 2010)

Collaborative Sensemaking during Admin Permission Granting in Wikipedia. - Katie Derthick; Patrick Tsao; Travis Kriplean; Alan Borning; Mark Zachry; David W. McDonald (HCI (18), 2011)

Aligning border security workflow and decision making with supporting information and communication systems. - Robin E. Mays; Mark Zachry; Alper Ekrem Murat; Mark P. Haselkorn (ISCRAM, 2011)

Designing a system to create a community: the GEMviz project. - Peter Abrahamsen; Anna DelaMerced; Doug Divine; Christopher Nguyen; Mark Zachry (SIGDOC, 2011)

Work through the web: a typology of web 2.0 services. - Doug Divine; Toni Ferro; Mark Zachry (SIGDOC, 2011)

Wiki architectures as social translucence enablers. - Stephanie Gokhman; David W. McDonald; Mark Zachry (Int. Sym. Wikis, 2011)

Finding patterns in behavioral observations by automatically labeling forms of wikiwork in Barnstars. - David W. McDonald; Sara Javanmardi; Mark Zachry (Int. Sym. Wikis, 2011)

Building for social translucence: a domain analysis and prototype system. - David W. McDonald; Stephanie Gokhman; Mark Zachry (CSCW, 2012)

Knowledge workers and their use of publicly available online services for day-to-day work. - Toni Ferro; Doug Divine; Mark Zachry (SIGDOC, 2012)

Sharing time: engaging students as co-designers in the creation of an online knowledge sharing application. - Michael D. Gilbert; Mark Zachry (SIGDOC, 2012)

Activity streams: building context to coordinate writing activity in collaborative teams. - William Hart-Davidson; Mark Zachry; Clay Spinuzzi (SIGDOC, 2012)

Participatory design in the development of a web-based technology for visualizing writing activity as knowledge work. - Sarah Read; Anna DelaMerced; Mark Zachry (SIGDOC, 2012)

Indicoder: an extensible system for online annotation. - Michael D. Gilbert; Jonathan T. Morgan; Mark Zachry; David W. McDonald (CSCW Companion, 2013)

A content analysis of wikiproject discussions: toward a typology of coordination language used by virtual teams. - Jonathan T. Morgan; Michael D. Gilbert; Mark Zachry; David W. McDonald (CSCW Companion, 2013)

Managing complexity: strategies for group awareness and coordinated action in Wikipedia. - Michael D. Gilbert; Jonathan T. Morgan; David W. McDonald; Mark Zachry (OpenSym, 2013)

Project talk: coordination work and group membership in WikiProjects. - Jonathan T. Morgan; Michael D. Gilbert; David W. McDonald; Mark Zachry (OpenSym, 2013)

Are We There Yet?: The Development of a Corpus Annotated for Social Acts in Multilingual Online Discourse. - Jonathan T. Morgan; Meghan Oxley; Emily M. Bender; Liyi Zhu; Varya Gracheva; Mark Zachry (Dialogue Discourse, 2013)

Editing beyond articles: diversity & dynamics of teamwork in open collaborations. - Jonathan T. Morgan; Michael D. Gilbert; David W. McDonald; Mark Zachry (CSCW, 2014)

Towards a Class-Based Model of Information Organization in Wikipedia. - Michael D. Gilbert; Mark Zachry (HCI (4), 2015)

Designing tools to support advanced users in new forms of social media interaction. - Hyunggu Jung; Sungsoo (Ray) Hong; Perry Meas; Mark Zachry (SIGDOC, 2015)

Tool-mediated coordination of virtual teams in complex systems. - Michael D. Gilbert; Mark Zachry (OpenSym, 2015)

Who Wants to Read This?: A Method for Measuring Topical Representativeness in User Generated Content Systems. - Amanda Menking; David W. McDonald; Mark Zachry (CSCW, 2017)

"Context" from the human perspective: dispositions and practice. - Michael D. Gilbert; Julia Katherine Haines; Elizabeth F. Churchill; Monica Caraway; Kelly Graham; Gabriela Madrid Valero; Alexandra Olarnyk; Swetha Ramaswamy; Padma Ravikumar; Jihoon Suh; Manuel Zetino; Mark Zachry (UbiComp/ISWC Adjunct, 2017)

Evaluating a Computational Approach to Labeling Politeness: Challenges for the Application of Machine Classification to Social Computing Data. - Erin R. Hoffman; David W. McDonald; Mark Zachry (Proc. ACM Hum. Comput. Interact., 2017)

Collaborative Dynamic Queries: Supporting Distributed Small Group Decision-making. - Sungsoo (Ray) Hong; Minhyang (Mia) Suh; Nathalie Henry Riche; Jooyoung Lee; Juho Kim 001; Mark Zachry (CHI, 2018)

Navigating the Challenges of Multi-Site Research. - Taryn Bipat; Susan R. Fussell; Brent J. Hecht; Charles Kiene; David W. McDonald; Mark Zachry (CSCW Companion, 2018)

Reflecting on Work in Project-Based Organizations: Leveraging Email to Construct Activity System Models for Project Work. - Doug Divine; Mark Zachry (ProComm, 2018)

Do We All Talk Before We Type?: Understanding Collaboration in Wikipedia Language Editions. - Taryn Bipat; David W. McDonald; Mark Zachry (OpenSym, 2018)

How does Editor Interaction Help Build the Spanish Wikipedia? - Taryn Bipat; Diana Victoria Davidson; Melissa Guadarrama; Nancy Li; Ryder Black; David W. McDonald; Mark Zachry (CSCW Companion, 2019)

Design for Collaborative Information-Seeking: Understanding User Challenges and Deploying Collaborative Dynamic Queries. - Sungsoo (Ray) Hong; Minhyang (Mia) Suh; Tae Soo Kim 002; Irina Smoke; Sang-Wha Sien; Janet Ng; Mark Zachry; Juho Kim 001 (Proc. ACM Hum. Comput. Interact., 2019)

Sharing your coding schemas: Developing a Platform to fit within the Qualitative Research Workflow. - Julian Hocker; Taryn Bipat; Mark Zachry; David W. McDonald (OpenSym, 2020)

Exploring Systematic Bias through Article Deletions on Wikipedia from a Behavioral Perspective. - Zena Worku; Taryn Bipat; David W. McDonald; Mark Zachry (OpenSym, 2020)

Building Community Knowledge In Online Competitions: Motivation, Practices and Challenges. - Ruijia Cheng; Mark Zachry (Proc. ACM Hum. Comput. Interact., 2020)

Evaluating QualiCO: an ontology to facilitate qualitative methods sharing to support open science. - Julian Hocker; Taryn Bipat; David W. McDonald; Mark Zachry (J. Internet Serv. Appl., 2021)

Wikipedia Beyond the English Language Edition: How do Editors Collaborate in the Farsi and Chinese Wikipedias? - Taryn Bipat; Negin Alimohammadi; Yihan Yu; David W. McDonald; Mark Zachry (Proc. ACM Hum. Comput. Interact., 2021)

On the Alignment Between Self-Declared Gender Identity and Topical Content from Wikipedia. - David W. McDonald; Mark Zachry (ACM Trans. Soc. Comput., 2021)

Digital Wellbeing and "Meaningless" Interactions with Mobile Devices. - Michael D. Gilbert; Mark Zachry (HCI (25), 2022)

Fostering Communication: Characterizing the Concerns of Former Foster Youth in an Online Community. - John Fowler; Mark Zachry; David W. McDonald (Proc. ACM Hum. Comput. Interact., 2022)

Back to " Back to Labor" : Revisiting Political Economies of Computer-Supported Cooperative Work. - Joice Tang; McKane Andrus; Samuel So; Udayan Tandon; Andrés Monroy-Hernández; Vera D. Khovanskaya; Sean A. Munson; Mark Zachry; Sucheta Ghoshal (CSCW Companion, 2023)

Discovering and Designing for the Data Visualization Needs of Child Welfare System Professionals Influencing Public Policy. - John Fowler; Mark Zachry (ProComm, 2023)

Augmenting Self-presentation: Augmented Reality (AR) Filters Use Among Young Adults. - Pitch Sinlapanuntakul; Mark Zachry (HCI (23), 2024)

VizCare: Using UCD Techniques to Impact the Child Welfare System. - John Fowler; Mark Zachry (ProComm, 2024)

"It Was Frustrating to Have to Constantly Redesign": An Exploration of Authenticity in Advanced UX Education. - Pitch Sinlapanuntakul; Sophie Park; Connie Yang; Mark Zachry (ProComm, 2024)

Perception in Pixels: Understanding Avatar Representation in Video-Mediated Collaborative Interactions. - Pitch Sinlapanuntakul; Mark Zachry (CoRR, 2024)

Perception in Pixels: Effects of Avatar Representation in Video-Mediated Collaborative Interactions. - Pitch Sinlapanuntakul; Mark Zachry (CHIWORK, 2025)