The Use of Mobile Applications in Shopping: A Focus on Customer Experience. - Marko Mäki; Teemu Kokko (Int. J. E Serv. Mob. Appl., 2017)

Data Privacy Concerns Throughout the Customer Journey and Different Service Industries. - Marko Mäki; Ari Alamäki (PRO-VE, 2019)

Digital Tools in Service Competence Development - Case: Learning Verbal Judo Digitally. - Marko Mäki; Teemu Kokko (J. Serv. Sci. Res., 2019)

Exploring the challenges of and solutions to sharing personal genomic data for use in healthcare. - Lasse Parvinen; Ari Alamäki; Heli Hallikainen; Marko Mäki (Health Informatics J., 2023)