A Conceptual Framework for Workforce Management: Impacts from Service Science and S-D Logic. - Markus Frosch; Markus Warg (AHFE (8), 2020)

HR-Management: Impacts from Service (Eco) Systems. - Markus Frosch; Markus Warg; Maren Lange (AHFE (8), 2021)

Service innovation roadmaps as benchmarks for organizational learning. - Markus Warg; Markus Frosch; Peter Weiß; Andreas Zolnowski (IESS, 2023)