Privacy-Centered Design Principles for Employee-Determined Data Collection and Use in Personalized Assistance Systems. - Marleen Voss; Mark Hoebertz; Olga Bosak; Felix Mohsenzadeh; Maximilian Schnebbe; Jens Poeppelbuss; Maik Eisenbeiss (AMCIS, 2021)

A Review on the Customer Role in Smart Service Co-Creation. - Marleen Voss; Martin Ebel; Thomas Jan Marus; Dennis Patrick Drenhaus (HICSS, 2022)

Design Principles for Personalized Assistance Systems That Respect Privacy. - Marleen Voss; Olga Bosak; Mark Hoebertz; Felix Mohsenzadeh; Maximilian Schnebbe; Jens Poeppelbuss; Maik Eisenbeiss (AIS Trans. Hum. Comput. Interact., 2022)

Benevolent Business Processes - Design Guidelines Beyond Transactional Value. - Michael Rosemann; Nadine Ostern; Marleen Voss; Wasana Bandara (BPM, 2023)

Can you trust me? Using AI to review more than three decades of AI trust literature. - Charlotte Knickrehm; Marleen Voss; Marie-Christin Barton (ECIS, 2023)

Empirically Grounded Development of a Maturity Model for AI in B2B Sales. - Marleen Voss; Charlotte Knickrehm (ICIS, 2023)

Human-GAI Co-Creation: Using a Process Theory Lens to Understand Human-GAI Interaction in Creative Problem-Solving. - Nadine Kathrin Ostern; Charlotte Knickrehm; Marleen Voss; Yngve Kelch (ICIS, 2024)

Beyond Profit: The Role of Benevolent Business Processes in Building Long-Term Firm Success. - Thamali Chandrasiri; Nicole Croes; Wasana Bandara; Oktay Turetken; Nadine Ostern; Michael Rosemann; Marleen Voss (BPM, 2025)