A service delivery platform for server management services. - Jon Lenchner; Daniela Rosu 001; Nicole F. Velasquez; Shang Guo; Ken Christiance; Don DeFelice; Prasad M. Deshpande; Krishna Kummamuru; Naama Kraus; Laura Z. Luan; Debapriyo Majumdar; Martin McLaughlin; et al. (IBM J. Res. Dev., 2009)