Expert System for Simulating and Predicting Sleep and Alertness Patterns. - Udo Trutschel; Rainer Guttkuhn; Anneke Heitmann; Acacia Aguirre; Martin Moore-Ede (KES, 2003)

Customer relations management: service operations: human fatigue risk simulations in 24/7 operations. - Rainer Guttkuhn; Udo Trutschel; Anneke Heitmann; Acacia Aguirre; Martin Moore-Ede (WSC, 2003)