Design and Implementation of a Toolkit for the Aspect-Based Sentiment Analysis of Tweets. - Marvin Hagge; Moritz von Hoffen; Jan Hendrik Betzing; Jörg Becker 001 (CBI (1), 2017)

Leveraging social media to gain insights into service delivery: a study on Airbnb. - Moritz von Hoffen; Marvin Hagge; Jan Hendrik Betzing; Friedrich Chasin (Inf. Syst. E Bus. Manag., 2018)