Analysis of patient satisfaction in a hospital system: maternity of Sfax case. - Mohamed Haykal Ammar; Khouloud Kallel Kammoun; Marwa Ben Maallem; Noura Beji (Int. J. Adv. Oper. Manag., 2021)

Incorporating TRIZ Methodology into Semi-structured Interviews for Innovative Insights. - Marwa Ben Moallem; Rémy Houssin; Amadou Coulibaly; Mohamed Haykal Ammar; Diala Dhouib; Mohamed Abdellatif (TFC, 2023)