E-business complaint management: perceptions and perspectives of online credibility. - Jan Breitsohl; Marwan Khammash; Gareth Griffiths 001 (J. Enterp. Inf. Manag., 2010)

Turning Artificial Neural Networks into a Marketing Science Tool - Modelling and Forecasting the Impact of Sales Promotions. - Ibrahim Zafar Qureshi; Marwan Khammash; Konstantinos Nikolopoulos (ICAART (1), 2011)

'Arrivederci CIAO.com, Buongiorno Bing.com' - Electronic word-of-mouth (eWOM), antecedences and consequences. - Marwan Khammash; Gareth Havard Griffiths (Int. J. Inf. Manag., 2011)