Extraversion and introversion in electronically-supported meetings. - Richard E. Yellen; Mary Anne Winniford; Clive C. Sanford (Inf. Manag., 1995)

Factors Affecting the Use, Adoption and Satisfaction with Groupware. - Marion G. Sobol; Mary Anne Winniford (Informatica (Slovenia), 2000)

Service Management in Operations. - Sue A. Conger; Mary Anne Winniford; Lisa Erickson-Harris (AMCIS, 2008)

Confusion in the Ranks: IT Service Management Practice and Terminology. - Mary Anne Winniford; Sue A. Conger; Lisa Erickson-Harris (Inf. Syst. Manag., 2009)