Telecommunication Research in Information Systems: An Investigation of the Literature. - Dennis A. Adams; Mary C. Lacity; James R. Mullins (Data Base, 1991)

The role of benchmarking services in demonstrating IS effectiveness to senior management. - Mary C. Lacity; Rudy Hirschheim (ECIS, 1994)

IS outsourcing evaluations: lessons from the field. - Mary C. Lacity; Rudy Hirschheim (Business Process Re-Engineering, 1994)

Understanding Qualitative Data: A Framework of Text Analysis Methods. - Mary C. Lacity; Marius A. Janson (J. Manag. Inf. Syst., 1994)

IT outsoursing in Europe and the USA: Assessment issues. - Leslie P. Willcocks; Mary C. Lacity; Guy Fitzgerald (ECIS, 1995)

Strategic Information Systems: A European Perspective. - Mary C. Lacity (J. Inf. Technol., 1995)

Information Systems Outsourcing in Theory and Practice. - Leslie P. Willcocks; Mary C. Lacity (J. Inf. Technol., 1995)

Benchmarking as a strategy for managing conflicting stakeholder perceptions of information systems. - Mary C. Lacity; Rudy Hirschheim (J. Strateg. Inf. Syst., 1995)

Panel 2 Best Practices in Information Systems Sourcing. - Vijay Gurbaxani; Mary C. Lacity; Leslie P. Willcocks (ICIS, 1996)

In search of Europe's information technology leaders: review of methods and empirical evidence. - Mary C. Lacity; David F. Feeny (Inf. Syst. J., 1996)

The rhetoric, reality, and future of the relationship dimension in information technology outsourcing (panel session). - Thomas Kern; Vijay Gurbaxani; Mary C. Lacity; John R. Harris (ICIS, 1997)

Information Systems Outsoucing and Insourcing: Lessons and Experiences. - Rudy Hirschheim; Mary C. Lacity (PACIS, 1997)

Information systems sourcing: examining the privatization option in USA public administration. - Mary C. Lacity; Leslie P. Willcocks (Inf. Syst. J., 1997)

Managing client/server implementations: today's technology, yesterday's lessons. - Ashok Subramanian; Mary C. Lacity (J. Inf. Technol., 1997)

A strategic client/server implementation: new technology, lessons from history. - Mary C. Lacity; Leslie P. Willcocks; Ashok Subramanian (J. Strateg. Inf. Syst., 1997)

Reducing Information Systems Costs through Insourcing: Experiences from the Field. - Rudy Hirschheim; Mary C. Lacity (HICSS (6), 1998)

An Empirical Investigation of Information Technology Sourcing Practices: Lessons From Experience. - Mary C. Lacity; Leslie P. Willcocks (MIS Q., 1998)

IT Sourcing at Polaris: Risk, Creative Contracting, Business Advantage. - Leslie P. Willcocks; Mary C. Lacity (ECIS, 1999)

IT outsourcing in insurance services: risk, creative contracting and business advantage. - Leslie P. Willcocks; Mary C. Lacity (Inf. Syst. J., 1999)

Risk mitigation in IT outsourcing strategy revisited: longitudinal case research at LISA. - Leslie P. Willcocks; Mary C. Lacity; Thomas Kern (J. Strateg. Inf. Syst., 1999)

The Myths and Realities of Information Technology Insourcing. - Rudy Hirschheim; Mary C. Lacity (Commun. ACM, 2000)

Survey of IT Outsourcing Experiences in US and UK Organizations. - Mary C. Lacity; Leslie P. Willcocks (J. Glob. Inf. Manag., 2000)

Lessons in Global Information Technology Sourcing. - Mary C. Lacity (Computer, 2002)

Application Service Provision: Risk Assessment and Mitigation. - Thomas Kern; Leslie P. Willcocks; Mary C. Lacity (MIS Q. Executive, 2002)

Transforming A Back-Office Function: Lessons From BAE Systems' Experience With An Enterprise Partnership. - Mary C. Lacity; David F. Feeny; Leslie P. Willcocks (MIS Q. Executive, 2003)

IT Sourcing Reflections: Lessons for Customers and Suppliers. - Mary C. Lacity; Leslie P. Willcocks (Wirtschaftsinf., 2003)

It and Business Process Outsourcing: The Knowledge Potential. - Leslie P. Willcocks; John Hindle; David F. Feeny; Mary C. Lacity (Inf. Syst. Manag., 2004)

Twenty Practices for Offshore Sourcing. - Joseph W. Rottman; Mary C. Lacity (MIS Q. Executive, 2004)

A review of the predictors, linkages, and biases in IT innovation adoption research. - Anand Jeyaraj; Joseph W. Rottman; Mary C. Lacity (J. Inf. Technol., 2006)

The Information Technology Workforce: Trends and Implications 2005-2008. - Phil Zwieg; Kate M. Kaiser; Cynthia Mathis Beath; Christine V. Bullen; Kevin P. Gallagher; Tim Goles; Joy Howland; Judy C. Simon; Pamela Abbott; Thomas Abraham; Erran Carmel; Roberto Evaristo; et al. (MIS Q. Executive, 2006)

Information Technology Sourcing Research: Critique, Lessons and Prospects. - Leslie P. Willcocks; Mary C. Lacity; Sara Cullen (AMCIS, 2007)

The Impact of Outsourcing on Client Project Managers. - Mary C. Lacity; Joseph W. Rottman (Computer, 2008)

Turnover intentions of Indian IS professionals. - Mary C. Lacity; Vidya V. Iyer; Prasad S. Rudramuniyaiah (Inf. Syst. Frontiers, 2008)

A US Client's learning from outsourcing IT work offshore. - Joseph W. Rottman; Mary C. Lacity (Inf. Syst. Frontiers, 2008)

Creating Global Shared Services: Lessons from Reuters. - Mary C. Lacity; Jim Fox (MIS Q. Executive, 2008)

Funny Business: Public Opinion of Outsourcing and Offshoring as Reflected in U.S. and Indian Political Cartoons. - Mary C. Lacity; Prasad S. Rudramuniyaiah (Commun. Assoc. Inf. Syst., 2009)

A review of the IT outsourcing literature: Insights for practice. - Mary C. Lacity; Shaji Khan; Leslie P. Willcocks (J. Strateg. Inf. Syst., 2009)

A review of the IT outsourcing empirical literature and future research directions. - Mary C. Lacity; Shaji Khan; Aihua Yan; Leslie P. Willcocks (J. Inf. Technol., 2010)

Rural Outsourcing: Delivering ITO and BPO Services from Remote Domestic Locations. - Mary C. Lacity; Erran Carmel; Joseph W. Rottman (Computer, 2011)

Business process outsourcing studies: a critical review and research directions. - Mary C. Lacity; Stan Solomon 001; Aihua Yan; Leslie P. Willcocks (J. Inf. Technol., 2011)

Beyond Transaction Cost Economics: Towards an endogenous theory of Information Technology Outsourcing. - Mary C. Lacity; Leslie P. Willcocks; Shaji Khan (J. Strateg. Inf. Syst., 2011)

The Role of Service Agent, Service Quality, and User Satisfaction in Self-Service Technology. - Aihua Yan; Stan Solomon 001; Dinesh A. Mirchandani; Mary C. Lacity; Jaana Porra (ICIS, 2013)

Sourcing Information Technology Services. - Mary C. Lacity; Leslie P. Willcocks (Computing Handbook, 3rd ed. (2), 2014)

The Impact of Impact Sourcing: Framing a Research Agenda. - Erran Carmel; Mary C. Lacity; Andrew Doty (Information Systems Outsourcing, 2014)

Strange Bedfellows No More: Researching Business Process Outsourcing and Dynamic Innovation. - Mary C. Lacity; Leslie P. Willcocks (Information Systems Outsourcing, 2014)

Impact Sourcing: Employing Prison Inmates to Perform Digitally-enabled Business Services. - Mary C. Lacity; Joseph W. Rottman; Erran Carmel (Commun. Assoc. Inf. Syst., 2014)

Organizational responsiveness to anti-offshoring institutional pressures. - Shaji A. Khan; Mary C. Lacity (J. Strateg. Inf. Syst., 2014)

Cloud Services Practices for Small and Medium-Sized Enterprises. - Mary C. Lacity; Peter Reynolds (MIS Q. Executive, 2014)

Nine Practices for Best-in-Class BPO Performance. - Mary C. Lacity; Leslie P. Willcocks (MIS Q. Executive, 2014)

Editor's Comments. - Dorothy E. Leidner; Jan Damsgaard; Bill Kettinger; Mary C. Lacity (MIS Q. Executive, 2014)

Provider's Innovativeness and Outsourcing Performance: the Moderating effects of Contractual and Relational Governace. - Aihua Yan; Mary C. Lacity; Rajiv Sabherwal (PACIS, 2016)

Employing U.S. Military Families to Provide Business Process Outsourcing Services: A Case study of Impact Sourcing and Reshoring. - Mary C. Lacity; Shaji Khan; Erran Carmel (Commun. Assoc. Inf. Syst., 2016)

Review of the empirical business services sourcing literature: an update and future directions. - Mary C. Lacity; Shaji A. Khan; Aihua Yan (J. Inf. Technol., 2016)

Transaction Cost Economics on trial again: A commentary on "The Role of Transaction Cost Economics in Information Technology Outsourcing Research: A Meta-Analysis of the Choice of Contract Type". - Mary C. Lacity; Shaji A. Khan (J. Strateg. Inf. Syst., 2016)

Robotic Process Automation at Telefónica O2. - Mary C. Lacity; Leslie P. Willcocks (MIS Q. Executive, 2016)

Charting Your Organization's Bring-Your-Own-Device Voyage. - Zachary R. Steelman; Mary C. Lacity; Rajiv Sabherwal (MIS Q. Executive, 2016)

Review of 23 Years of Empirical Research on Information Technology Outsourcing Decisions and Outcomes. - Mary C. Lacity; Aihua Yan; Shaji Khan (HICSS, 2017)

Conflict resolution in business services outsourcing relationships. - Mary C. Lacity; Leslie P. Willcocks (J. Strateg. Inf. Syst., 2017)

Entrepreneurial impact sourcing: a conceptual framework of social and commercial institutional logics. - Shaji Khan; Mary C. Lacity; Erran Carmel (Inf. Syst. J., 2018)

Addressing Key Challenges to Making Enterprise Blockchain Applications a Reality. - Mary C. Lacity (MIS Q. Executive, 2018)

Cognitive Automation as Part of Deakin University's Digital Strategy. - Rens Scheepers; Mary C. Lacity; Leslie P. Willcocks (MIS Q. Executive, 2018)

Exploring Preliminary Challenges and Emerging Best Practices in the Use of Enterprise Blockchains Applications. - Mary C. Lacity; Shaji Khan (HICSS, 2019)

Scholarly Commentaries on Hirschheim's "Against Theory". - Dirk S. Hovorka; Frantz Rowe; M. Lynne Markus; Sirkka Jarvenpaa; E. Burton Swanson; Mary C. Lacity; Andrew Burton-Jones; Viswanath Venkatesh; Rudy Hirschheim (J. Assoc. Inf. Syst., 2019)

Special Issue Editorial: Delivering Business Value throughEnterprise Blockchain Applications. - Mary C. Lacity; Rajiv Sabherwal; Carsten Sørensen (MIS Q. Executive, 2019)

"Can Computer Based Human-Likeness Endanger Humanness?" - A Philosophical and Ethical Perspective on Digital Assistants Expressing Feelings They Can't Have". - Jaana Porra; Mary C. Lacity; Michael S. Parks (Inf. Syst. Frontiers, 2020)

Token Economy. - Ali Sunyaev; Niclas Kannengießer; Roman Beck; Horst Treiblmaier; Mary C. Lacity; Johann Kranz; Gilbert Fridgen; Ulli Spankowski; André Luckow (Bus. Inf. Syst. Eng., 2021)

What's Next in Blockchain Research?: - An Identification of Key Topics Using a Multidisciplinary Perspective. - Horst Treiblmaier; Melanie Swan; Primavera De Filippi; Mary C. Lacity; Thomas Hardjono; Henry Kim (Data Base, 2021)

Influencing information systems practice: The action principles approach applied to robotic process and cognitive automation. - Mary C. Lacity; Leslie P. Willcocks; Daniel Gozman (J. Inf. Technol., 2021)

How Walmart Canada Used Blockchain Technology to Reimagine Freight Invoice Processing. - Mary C. Lacity; Remko I. van Hoek (MIS Q. Executive, 2021)

Becoming Strategic with Intelligent Automation. - Mary C. Lacity; Leslie P. Willcocks (MIS Q. Executive, 2021)

Blockchain: From Bitcoin to the Internet of Value and beyond. - Mary C. Lacity (J. Inf. Technol., 2022)

Self-Sovereign Identity and Verifiable Credentials in Your Digital Wallet. - Mary C. Lacity; Erran Carmel (MIS Q. Executive, 2022)

F. Warren McFarlan's Pioneering Role in Impacting IT Management Through Academic Research. - Blake Ives; Mary C. Lacity; Jeanne W. Ross (MIS Q. Executive, 2023)

Evolution of the Metaverse. - Mary C. Lacity; Jeffrey K. Mullins; Le Kuai (MIS Q. Executive, 2023)

Developing Capabilities for B2B Commerce on Public Decentralized Networks. - Mary C. Lacity; Daniel E. O'Leary; Daniel Conway (MIS Q. Executive, 2024)

A qualitative systematic review of trust in technology. - Sebastian Schuetz; Le Kuai; Mary C. Lacity; Zach Steelman (J. Inf. Technol., 2025)

Modernizing Onboarding at Accenture with Immersive Learning. - Mary C. Lacity; Jeffrey K. Mullins (MIS Q. Executive, 2025)