Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations. - Jan Mizgajski; Adrian Szymczak; Robert Glowski; Piotr Szymanski; Piotr Zelasko; Lukasz Augustyniak; Mikolaj Morzy; Yishay Carmiel; Jeff Hodson; Lukasz Wójciak; Daniel Smoczyk; Adam Wróbel; et al. (INTERSPEECH, 2019)

WER we are and WER we think we are. - Piotr Szymanski; Piotr Zelasko; Mikolaj Morzy; Adrian Szymczak; Marzena Zyla-Hoppe; Joanna Banaszczak; Lukasz Augustyniak; Jan Mizgajski; Yishay Carmiel (EMNLP (Findings), 2020)