Combining ITIL, COBIT and ISO/IEC 27002 in Order to Design a Comprehensive IT Framework in Organizations. - Shamsul Sahibuddin; Mohammad Sharifi; Masarat Ayat (Asia International Conference on Modelling and Simulation, 2008)

Implementing ITIL-Based CMDB in the Organizations to Minimize or Remove Service Quality Gaps. - Mohammad Sharifi; Masarat Ayat; Shamsul Sahibuddin (Asia International Conference on Modelling and Simulation, 2008)

CMDB Implementation Approaches and Considerations in SME/SITU's Companies. - Masarat Ayat; Mohammad Sharifi; Suhaimi Ibrahim; Shamsul Sahibuddin (Asia International Conference on Modelling and Simulation, 2009)

Adoption Factors and Implementation Steps of ITSM in the Target. - Masarat Ayat; Mohammad Sharifi; Shamsul Sahibuddin; Suhaimi Ibrahim (Asia International Conference on Modelling and Simulation, 2009)

A Novel ITSM-Based Implementation Method to Maintain Software Assets in Order to Sustain Organizational Activities. - Mohammad Sharifi; Masarat Ayat; Suhaimi Ibrahim; Shamsul Sahibuddin (EMS, 2009)